Responsible gambling
Cosmobet Casino takes responsible gaming very seriously. We understand that it's essential to provide our players with the tools they need to maintain a healthy and enjoyable gaming experience.
Responsible Gaming Tools
At Cosmobet, we've implemented various measures to help you stay in control of your gaming habits:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account.
- Loss Limits: Establish a maximum loss threshold per session to prevent significant losses.
- Session/Time Limits: Reality checks are available, and you can set session duration alerts (15, 30, 60 minutes) to help manage your time spent gaming.
- Cool-Off Period (Time-Out): Temporarily suspend your account for 24 hours to 6 months to take a break from gaming.
- Self-Exclusion: Permanently or temporarily lock your account, restricting access to bonuses and gaming. Withdrawals will still be available during this period.
Additional Support
We're committed to providing you with the resources you need to maintain a healthy balance between gaming and other aspects of your life:
- Betting Limits: Maximum bet restrictions apply during bonus play (CAD $5 per spin).
- Account Closure: Permanently close your account, which will be reviewed after 30 days.
External Support Resources
If you're struggling with problem gambling or need support, we've compiled a list of external resources available:
- Canada-Specific Resources
- Ontario Problem Gambling Helpline: 1-800-461-1234 (24/7)
- PEI Gambling Support: 1-855-255-4255 (24/7)
- New Brunswick: 1-800-461-1234 (24/7)
- Newfoundland & Labrador: 811 (24/7)
- Nova Scotia: 1-888-429-8167 (24/7)
- National Resources
- National Problem Gambling Helpline (USA/Canada): 1-800-522-4700 (call, text, chat 24/7/365)
- Gamblers Anonymous: Available across Canada (peer-support groups)
- NCPG Helpline: 1-800-522-4700 (referrals to treatment, counseling, self-exclusion guidance)
Remember, responsible gaming is a top priority at Cosmobet. We're here to support you in maintaining a healthy and enjoyable gaming experience. If you need assistance or have any questions, please don't hesitate to reach out.
